Terms and Conditions
By opting in to receive SMS communications from Protax Solutions, you agree to the following Terms & Conditions. These terms govern the use of our SMS messaging service and outline the types of messages you can expect to receive, as well as other important details about messaging frequency, data rates, and opt-out instructions.
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1. Types of Messages You Can Expect to Receive
By providing your phone number and consenting to receive SMS communications, you acknowledge and agree that you may receive text messages related to the services we offer, including but not limited to:
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Appointment Reminders: Notifications about scheduled appointments or meetings related to your tax filing.
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Order Alerts: Updates on the status of your tax documents or filings.
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Account Notifications: Alerts about any required actions, missing documents, or important updates on your tax filings.
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General Updates: Information about new services, tax law changes, or other relevant matters concerning your taxes.
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These messages are sent solely for the purpose of providing you with important information related to our services.
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2. Message Frequency
The frequency of the messages you receive may vary based on the status of your tax return, updates, or reminders that need to be communicated to you. While the number of messages is typically limited, we may send additional messages if there are urgent updates or actions required on your part.
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3. Message and Data Rates
Please note that message and data rates may apply to SMS messages sent to and from your mobile device. These charges are determined by your mobile service provider. We recommend checking with your provider to understand your plan's terms regarding SMS messaging.
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4. Opting Out of SMS Communications
You can opt out of receiving SMS communications from us at any time. To do so, simply reply STOP to any of our text messages. Once you opt out, you will no longer receive text messages unless you choose to opt back in.
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5. Assistance and Support
If you need assistance or have any questions about our SMS communications, you can text HELP to receive more information. Alternatively, you can visit our website at www.protaxga.com for support and additional resources.
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6. Privacy Policy
We are committed to protecting your privacy. For details on how we handle and protect your personal information, including the data collected through SMS communications, please review our PRIVACY POLICY | Protaxsolutions.
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7. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time. If any changes occur, we will post the updated terms on this page and include the date of the last update. It is your responsibility to review these terms periodically to stay informed of any changes.
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8. Contact Us
If you have any questions or concerns regarding these Terms & Conditions or our SMS messaging service, please feel free to contact us at:
Protax Solutions
support@protaxga.com
229-500-6635
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9. Limitation of Liability
While we strive to provide timely and accurate information through SMS communications, we are not liable for any errors, delays, or interruptions in service. You agree that you use our SMS service at your own risk and acknowledge that we are not responsible for any issues that may arise from receiving SMS messages.
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10. Consent to SMS Communications
By opting in to receive SMS communications, you confirm that you have read and agreed to these Terms & Conditions. You also confirm that you are the account holder of the phone number you have provided and that you are legally authorized to receive SMS messages to that number.
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These Terms & Conditions were last updated on November 2024.
