Privacy Policy
At Protax Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services, including through SMS communications.
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1. Information We Collect
When you opt-in to receive SMS messages from us, we collect certain information necessary to provide our services, including your phone number and consent to receive text messages. This information is used solely for the purpose of communicating with you regarding your tax filings, such as appointment reminders, updates on your tax return, requests for missing documents, and other important service-related notifications.
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2. How We Use Your Information
We use the information we collect to:
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Send you important updates and reminders related to your tax filings.
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Confirm appointments, notify you of document submission status, and inform you of any required actions.
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Communicate with you regarding any issues or questions related to your tax services.
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3. Third-Party Sharing
We respect your privacy and will never share, sell, or rent your personal information, including your phone number or SMS opt-in consent, to any third parties. Your data is used exclusively to provide the services you have requested from us.
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4. Data Security
We take appropriate measures to protect your personal information, including your phone number, from unauthorized access, disclosure, alteration, or destruction. We employ industry-standard security protocols and practices to safeguard your data.
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5. SMS Communications
By opting in to receive SMS communications, you agree to receive text messages related to our services, such as appointment reminders, order alerts, and account notifications. These messages are sent to the phone number you provide.
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Messaging frequency may vary depending on the status of your tax filing and any updates or reminders needed. Message and data rates may apply, depending on your mobile service provider.
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If you no longer wish to receive text messages from us, you can opt out at any time by texting STOP. For assistance, you can text HELP or visit our website at www.protaxga.com.
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6. Your Rights
You have the right to:
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Access the information we hold about you.
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Request corrections or deletions of your personal data.
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Withdraw your consent for SMS communications at any time by texting STOP.
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For any questions or requests regarding your personal information, please contact us at support@protaxga.com.
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7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, with the updated date indicated at the bottom. Please review this Privacy Policy periodically to stay informed about how we protect your information.
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8. Links to Other Websites
Our website and SMS communications may contain links to other websites. Please note that we are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.
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9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Protax Solutions
support@protaxga.com
229-500-6635
Thank you for trusting Protax Solutions with your information. We are dedicated to providing you with excellent service while maintaining your privacy and security.